51, Report:
#1440705
Posted Date:
Apr 29 2018
Verizon wireless Failure to provide service Lexington Kentucky
I've had trouble with verizon's coverage for several years. They signed me to a contract, only for me to find the coverage is horrible here. Barely gets a signal at all. Their reps misled me about this from the start. Saying they're upgrading their system , and because of this, my a...
Entity
Categories: phone service, RIP-OFF, RIP-OFF, Cell Phone Provider, Cellular, Cellular Phone Companies
52, Report:
#1437637
Posted Date:
Apr 07 2018
Verizon Wireless Victra Took my money for pre-paid phone service and didnt give me service or my money back Independence Kentucky
I went into the local (Victra) Verizon store in Independence Ky, on March 31,2018 to make sure I could get pre-paid phone service for my daughters phone, instead of just going to a local dollar store and purchasing the pre-paid card myself. I wanted too be sure I...
Entity
Categories: Cellular Phone Companies
53, Report:
#1431385
Posted Date:
Feb 27 2018
Verizon wireless They do not give a grace period for ANY customer now. If you are one day past the due date they charge $5.00 Columbus Ohio
verizon does not give any grace period on their billing. they say they don't have to. if you mail your bill out on the day it is due you will get a late charge even if the post office stamps it for the day you mail it. such bad customer service.
Entity
Categories: phone service
54, Report:
#1428326
Posted Date:
Feb 09 2018
VERIZON WIRELESS FRAUD DEPARTMENT IS A SCAM, THEY WILL SAY YOUR APPROVE THEN THEY TAKE YOUR MONEY FOR DEPOSIT ON PHONE AND AND THEN DAYS LATER WHEN YOUR THINK YOUR GETTING A PHONE THEY SEND A EMAIL OUT TO SAY SORRY BUT YOUR APPLICATION WAS DECLINE SO NOW YOUR MONEY IS GONE AND IT WILL TAKE FOREVER TO GIVE IT BACK AND THATS IF THEY GIVE IT BACK VERIZON WIRELESS FRAUD DEPART Basking Ridge New Jersey
VERIZON WIRELESS FRAUD DEPARTMENT IS A SCAM, THEY WILL SAY YOUR APPROVE THEN THEY TAKE YOUR MONEY FOR DEPOSIT ON PHONE AND AND THEN DAYS LATER WHEN YOUR THINK YOUR GETTING A PHONE THEY SEND A EMAIL OUT TO SAY SORRY BUT YOUR APPLICATION WAS DECLINE SO NOW YOUR MONEY IS GONE AND IT WI...
Entity
Categories: Internet Fraud, Internet sales, Suspected fraud
56, Report:
#1414198
Posted Date:
Nov 30 2017
Don't be fool by Verizon I had used this phone company for about 1 year. when i sign up for they gave me some useless technology call Jetpack and told this is They trick me into sign up for their free Jet pack which later turn out to be a trick to get me into hidden 3 years separate contract on the free Jet Pack. Westminster California
I had used this phone company for about 1 year. when i sign up for they gave me some useless technology call Jetpack and told this is fancy technology free for customer who just started a the new contract. This Jetpack which they claimed is free and no hidden fee turned out to be a ...
Entity
Categories: Cellular Phone Companies, Cellular Phone Companies
57, Report:
#1414151
Posted Date:
Nov 29 2017
Verizon Wireless Verizon Cellular Service Rude customer service and overcharging Internet
I bought a Verizon cell phone online in 2016 for a very high price. But it is a nice phone.I had a plan that was far to big for my needs and attempted to lower it but never realy succeeded in changing the price for service very much.At the end, when I was able to transport the...
Entity
Categories: Cellular Phone Companies
58, Report:
#1413897
Posted Date:
Nov 28 2017
VERIZON WIRELESS FINANCIAL VERIZON WIRELESS, VERIZON COMMUNICATIONS VERIZON WIRELESS FINANCIAL - UNAUTHORIZED DEBIT WITHDRAWALS FOR NONEXISTENT VERIZON WIRELESS ACCOUNT Columbia South Carolina
VERIZON WIRELESS FINANCIAL - UNAUTHORIZED DEBIT WITHDRAWALS FOR NONEXISTENT VERIZON WIRELESS ACCOUNTVerizon Wireless, Verizon Financial, Verizon has made monthly, unauthorized debit withdrawals and credited to a nonexistent Verizon account. Currently, my bank/institution has stopped...
Entity
Categories: Cellular Phone Companies
59, Report:
#1408923
Posted Date:
Oct 27 2017
Verizon fraudulent billing Albany, NY Pennsylvania
I have had Verizon for all my communication needs for over 25 years. I have the bundle which includes TV, internet, Fios,phone and wireless.On April 29,2017, I switched carriers for wireless from Verizon to Sprint. Sprint told us that we did not have to notify Verizon of the change ...
Entity
Categories: Cellular Phone Companies
60, Report:
#1407627
Posted Date:
Oct 21 2017
Cellular Sales in Brookhaven Ms double charge, rip off and horrible customer service, deceptive, etc brookhaven Mississippi
DO NOT PURCHASE HERE. CELLULAR Sales is not Verizon. They are an authorized dealer. So, when you go into the store to get a new phone, you are being charged 2 activation fees, one from Verizon $40 and selular sales charges their own form of an activation fee 50$. They call it a prog...
Entity
Categories: Telephones
61, Report:
#1404202
Posted Date:
Oct 04 2017
Verizon Wireless Their new Beyond Unlimited has System's problems - charged for free Canadian data usage Nationwide
Earlier this year I signed up for Verizon's new Unlimited Data plan. Their data plan included coverage when traveling to Canada or Mexico. Then in late August they reconfigured their data plans and placed me in their new Beyond Unlimited plan. This too included unlimited, and ...
Entity
Categories: Cellular Phone Companies
62, Report:
#1401098
Posted Date:
Sep 19 2017
Verizon Wireless Can't help with death of an account holder, frustrating, they suck Basking Ridge New Jersey
My husband, the account holder passed away. Last night, I took the death certificate to a Verizon corporate store here and they told me they could not do anything except notate the account that i had brought in the certificate. I would have to get back on the phone to customer s...
Entity
Categories: Cellular Phone Companies
63, Report:
#1400398
Posted Date:
Sep 16 2017
Verizon Wireless Verizon won't address deteriorization of signal other than to try to sell additional equipment. Nationwide
In August, 2016 I switched to Verizon Wireless because of poor signal strength in my densely populated central Florida community. The Verizon sales associate showed good coverage based on my address. I bought 6 devices and 6 lines. Service was great, and I had no dropped calls. Se...
Entity
Categories: Cellular Phone Companies
64, Report:
#1400226
Posted Date:
Sep 15 2017
Verizon wireless Lied to me about closing my account and still billing me!!! BASKING RIDGE Nationwide
I tried to close my Verizon account after continued service, tech, and billing issues. Spent way too much time on the phone with them over issues they created and denied. Called 9/14/17 to close my account, spoke to a rep and was told everything was closed and no balance which I kn...
Entity
Categories: Cellular Phone Companies
65, Report:
#1398201
Posted Date:
Sep 06 2017
Verizon wireless Lied to us about insurance for phones Nationwide
Verizon wireless sold us insurance for our phones. We were paying over sixty dollars a month for this insurance.
We were told if anything happened to any of our phones, broken, lost, stolen or defective, that we would get a free phone overnighted to us.
This turned out to be a l...
Entity
Categories: Cellular Phone Companies
66, Report:
#1397795
Posted Date:
Sep 04 2017
Cricket Wireless Erroneous BYOD Check; Horrible Treatment **Author of this Report is NOT CONFIRMED**
I recently signed up for a family plan with Cricket wireless after using their Device Eligibility Check tool to determine which of our devices could be moved to the Cricket (AT&T) network. One the five devices checked, four were determined to by eligible to move to the Cricket netwo...
Entity
Categories: Telephone Companies
67, Report:
#1393398
Posted Date:
Aug 17 2017
Verizon Wireless Data Charges Ripoff Nationwide
I don't know what is going on with Verizon Wireless but their data charges are getting way out of hand. I'm really concerned that they are ripping off customers. I have spoken to them and they give me their suggestions as to how to control data usage. My family does them. Bu...
Entity
Categories: Telephones
68, Report:
#1392774
Posted Date:
Aug 15 2017
cricket wireless llc & at&t wireless CRICKET LOCKED MY PERSONAL DEVICE PURCHASE AND PAID OFF AT BEST BUY AND WONT UNLOCK IT EVEN WHEN THE PHONE NEVER BELONG TO THEM.. THEY ARE HOLDING MY PHONE HOSTAGE atlanta Georgia
On November 2016, we moved from Verizon wireless to Cricket wireless. We brought our own phones and Cricket also supplied us free phones, they were cheap, but free. After using their service for 6 months, we bought ourselves two Iphones, the 7 and 7 plus, at a Best Buy store, so the...
Entity
Categories: Cellular Phone Companies
69, Report:
#1079449
Posted Date:
Aug 14 2017
Verizon Wireless VZW Too many mistakes and 2 supervisors who just ignored me Nationwide
To Whom It May Concern:Let me preface this by stating I have been a VZW customer for almost 10 years and my account is not only currently in good standing, but I have never been late on a payment.This is a list of the events that occurred Aug 22nd, 2013.I called in to telesales at 6...
Entity
Categories: Telephones
70, Report:
#1391938
Posted Date:
Aug 11 2017
VERIZON WIRELESS I cancelled my contract 12/16 they are still changing $120 a month for a number or line i never had. Boynton Beach Florida
I cancelled my contract with Verizon after 2 years 3 months. I had 4 lines and one iPad account December 2016. In March i noticed i was still being charged $120.00 and taken automatically from my credit card account every month after i had transferred all my lines. I tried to call...
Entity
Categories: Cellular Phone Companies
71, Report:
#1363155
Posted Date:
Aug 01 2017
Verizon Wireless services Verizon data overages /verizon cloud services app Nationwide
Has anyone else had Data overages lately!! How about VerizonCloud APP Has anyone else just found out they have been using an app called Verizon CLOUD APP !! And they weren't aware of it !! Lets get together and do something about it . ...
Entity
Categories: Cellular Phone Companies
72, Report:
#1389119
Posted Date:
Jul 30 2017
Verizon Verizon Jetpack sale, service and return A TOTAL RIPOFF Tillamook Verizon Wireless Store Oregon
I wanted to buy a Jet Pack and Service. I was told it would cost 100 dollars to out right buy the Jet Pack. I was told the JetPack would be part of my Unlimited plan. As I was paying , the customer service person told me that Verizon might cut back on my 4g usage after 2...
Entity
Categories: Cellular Phone Companies
73, Report:
#1386653
Posted Date:
Jul 19 2017
Verizon Wireless VZW In 2000 I was hired by Cellular One which later was bought out by VZW as a Business Account Executive...i was with Verizon until I was struck by lightening thru my cel phone while working... Newnan Georgia
Verizon Wireless VZW In 2000 I was hired by Cellular One which later was bought out by VZW as a Business Account Executive...i was with Verizon until I was struck by lightening thru my cel phone while working...i immediately reported by to my assistant manager named Amelia...i went ...
Entity
Categories: Unusual Rip-Off
74, Report:
#1386600
Posted Date:
Jul 19 2017
Verizon Wireless Verizon changed phone carriers after over charge on Date usage and they stopped allowing me access to my account and then never sent me a filnal bill and automaticly debited my account because i switched carriers! Horrible Company! Lakeland Florida
Called Verizon for an over charge of 18gb of data after they just sent me a text the month earlier for unlimited data for 99.00 and i was paying 80 anyways. But i didnt switch because i wasnt really going over. so two months later i went over with my plan according to them 18 gb. I ...
Entity
Categories: Cellular Phone Companies
75, Report:
#1385414
Posted Date:
Jul 14 2017
Verizon Wireless Is scamming consumers. Hiding 24 month contract behind promotions Verizon scam, deceptive, sneaky, consumer fraud. Nationwide
Beware of Verizon Trade in Scams!!!! they claim they have no contracts or agreements BUT..... they will severely penalize you if you leave the plan before 24 months. They hook people by telling them they will upgrade your phone for FREE. If you pick a more advanced phone, they will ...
Entity
Categories: Cellular Phone Companies